Customer feedback

As with any product or service it helps to hear what other customers think when you are doing your research. I am extremely proud of my 100% customer satisfaction rate and have included some of the comments from my previous customers; see the customer feedback box  on the right and comments below.

I very much appreciate the feedback people have given. If you would like to add your comments about my service, I would really welcome your feedback. Please leave a comment below or email me at philthevan@hotmail.co.uk or use my contact page.

Many thanks! Phil

 

22 Responses to Customer feedback

  1. Susan B 01/05/2013 at 10:34 am #

    Thank you Phil for helping us with our house move. Stressful day but you made everything a lot calmer!! Phil worked really hard, the move got done quickly, carefully and nothing was too much trouble. Hopefully I’m not moving again for a while but I will be recommending you to my friends. Great service!!!

  2. Barry of Hereford 21/12/2013 at 5:53 pm #

    I phil some time ago to move furniture. Excellent service and reliable and very competitive price,
    Will use Phil again and recommend to others,

  3. CLA Cymru 01/05/2014 at 1:28 pm #

    Superb and very competitively priced service. Turned up early, nothing was too much trouble, all smiles and helpfulness throughout. Couldn’t fault Phil and his helper and would highly recommend him to anyone. Am using him again very soon as we’ve more to move! Wouldn’t hesitate for a second.

    • Phil 02/05/2014 at 9:13 am #

      Hi Caroline
      Many thanks for your kind feedback. It was a pleasure working with you and we look forward to seeing you again soon! Phil 🙂

  4. Andrew & Wendy 27/06/2014 at 9:05 am #

    Many thanks Phil for such a stress-free move. We were truly amazed at how you managed to fit all our furniture into the van; you have a real gift! It was a pleasure to work with you and we would not hesitate to use you again. Highly recommended.

    • Phil 27/06/2014 at 5:07 pm #

      Hi Andrew and Wendy. Thanks very much for the nice words. Any time! Phil 🙂

  5. Eva 10/09/2014 at 10:18 pm #

    Thank you, Phil, very much for really great job, high quality and friendly approach. I was impressed how fast you was working and am very happy to get such excellent service! I absolutely recommend for everyone to hire you. Many thanks!

    • Phil 13/09/2014 at 4:56 am #

      Thanks for your feedback Eva. It was a pleasure. Phil 🙂

  6. Erica 25/09/2014 at 10:42 am #

    Excellent service.
    Prompt, careful, fast and
    Would thoroughly recommend.

  7. Erica 02/10/2014 at 1:51 pm #

    Super service from Phil. Polite, prompt, obliging and a fast worker.
    Thank you

    • Phil 03/10/2014 at 9:22 am #

      Hi Erica. Thanks for your lovely feedback. Any time! Thank you, Phil 🙂

  8. Marie Hurley 01/04/2015 at 10:44 am #

    Great service from Phil and Chris who helped me on 2 separate days to move items ino a storage container on Thursday 12th March and then my actual house move on Friday 13th March. Could not fault them, really nice people, nothing too much trouble, did not rush me, no damage to any of my furniture, would definitely use them again without no hesitation. Sorry for late feedback guys, finally got my landline and broadband sorted! Thank you again, Marie 🙂

    • Phil 15/04/2015 at 1:12 pm #

      Hi Marie
      Sorry for our late feedback also – only just seen your message! Thank you for your great comments and please do not hesitate to give us a call if you need help in the future. Enjoy your new home! Phil

  9. Mike 01/07/2015 at 5:55 pm #

    Great guy, punctual and professional service – nothing was too much trouble, even though it was baking hot – and great attention to detail. Would recommend him to anyone. He knows his pop music too!

    • Phil 01/07/2015 at 8:20 pm #

      Thanks Mike. Absolute pleasure working for you. Hopefully see you again soon!

  10. Huw Chance 10/06/2016 at 1:33 pm #

    Phil

    I cannot thank you enough on behalf of Hereford Harriers Wheelchair rugby team. You really helped out this morning by getting our chairs delivered back to the workshop in Stafford for a re-fit. Friendly, helpful and reliable.

    Brilliant work, your good feedback is 100% deserved.

    best wishes,
    Huw (
    HFD Harriers Wheelchair rugby club)

  11. Elizabeth 19/08/2017 at 1:03 pm #

    A ‘Can Do Man’ ! Absolutely first class. Clean Large Van. Strong & helpful. On time – indeed early. Gets an unbelievable amount in – well organised and everything well protected. Dont waste time looking for other vans & drivers.

    • Phil 20/08/2017 at 11:45 am #

      Hi Elizabeth. Thank you so much for the great feedback. It was a pleasure working for you. Best wishes, Phil

  12. Kay Hurdidge 08/11/2017 at 9:53 am #

    Phil and Chris were fantastic. They arrived on time, they were organised and efficient and extremely obliging, nothing was too much trouble. I would would have no hesitation in recommending them or using them again.

  13. Jen B 24/07/2018 at 6:52 pm #

    Phil and his helper were punctual, friendly, knowledgable and easy to use. Phil confirmed everything the day before. They moved and handled our furniture expertly packing our items with great care. He even dismantled some pieces and reassembled them. It can be daunting choosing someone to move your beloved items but can honestly say I was impressed. His prices were more than reasonable. I can not recommend Phil highly enough. I’ll be recommending to friends.

  14. Diane 09/09/2018 at 3:44 pm #

    Many thanks to Phil for helping me move some of my late mother’s possessions across the country from Herefordshire to Essex. Very efficient and I would definitely recommend your services to others.

  15. Roger and Pat Stokes 18/10/2018 at 12:49 pm #

    We had Phil and Chris move our furniture and boxes into storage on Monday 15th. October. They were brilliant, and we would definitely recommend them to anyone.

    Clean van, items covered well for transporting, brilliant at packing our stuff into the storage unit.

    Very reasonably price…as some quotes were twice as much! Thanks very much Phil, and Chris..

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